Shana Wallace, MD

Privacy Policy

Effective Date: April 1, 2026

Shana Wallace, MD ("we," "us," or "our") is committed to protecting the privacy of attorneys, law firms, and other parties who use our expert witness services. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website at wallaceneuroexpert.com or engage our services.

1. Information We Collect

We may collect the following types of information:

• Contact Information: Name, law firm name, email address, phone number, and mailing address
• Case Information: Case descriptions, case types, medical records, legal documents, and other materials submitted for expert review
• Communication Records: Emails, phone calls, and other correspondence related to cases
• Website Usage Data: IP address, browser type, pages visited, and time spent on our website
• Payment Information: Billing address and payment details (processed securely through third-party payment processors)

2. How We Use Your Information

We use the information we collect to:

• Provide expert witness services, including case review, report preparation, and testimony
• Communicate with you about cases and services
• Process payments and maintain billing records
• Comply with legal and professional obligations
• Improve our website and services
• Respond to inquiries and provide customer support

3. Protection of Case Information

We understand the sensitive and confidential nature of legal case materials. All case-related information is:

• Treated as confidential and privileged
• Stored securely with appropriate technical and organizational safeguards
• Accessed only by Dr. Wallace and authorized staff on a need-to-know basis
• Retained only as long as necessary for the engagement and applicable legal requirements
• Disposed of securely when no longer needed

4. HIPAA Compliance

When we receive protected health information (PHI) in connection with medical-legal cases, we handle such information in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable state privacy laws. We maintain appropriate administrative, physical, and technical safeguards to protect PHI.

5. Information Sharing

We do not sell, rent, or trade your personal information. We may share information only in the following circumstances:

• With Your Consent: When you authorize us to share information with specific parties
• Legal Proceedings: As required in connection with litigation for which we are engaged
• Legal Compliance: When required by law, subpoena, or court order
• Service Providers: With trusted third parties who assist in operating our website and services (subject to confidentiality obligations)

6. Data Security

We implement reasonable security measures to protect your information, including:

• Secure, encrypted connections (SSL/TLS) for data transmission
• Password-protected access to case materials
• Regular security assessments and updates
• Secure document storage and disposal procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Your Rights

You may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt out of marketing communications

To exercise these rights, please contact us using the information below.

8. Cookies and Tracking

Our website may use cookies and similar technologies to improve user experience and analyze website traffic. You can control cookie settings through your browser preferences.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

10. Children's Privacy

Our services are intended for legal professionals and are not directed at children under 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically.